Booking Help

Online Booking Help

• What payment cards do you accept for an online booking?
• I have received an error message when making a booking?
• What if I'm running late for my time slot?
• Why am I booking into a time slot?
• I'm unsure if my booking has been successful - what do I do?
• I may have two bookings, what do I do?

Tickets & Confirmations

• Do you offer Print at Home or Mobile tickets?
• Where do I go to collect my tickets?
• What do I need to collect my tickets?
• I haven't received my email confirmation, what should I do?
• I have purchased tickets for someone else, how do they collect their tickets?
• What if I need to collect my tickets but I do not have the card I used to purchase?

Amending a Booking

• I would like to cancel my booking
• I would like to change the date/time of my booking?
• Can I make a provisional booking?